Perhaps school taught you how to make a wireframe or create a persona from research, but did it teach you how to ask for a raise? How to create consensus between your team, product and engineering? Or how to get the right design out in the face of the “just copy Amazon/Google/Netflix” argument?
Designers are taught the skills to make good design, but not the ones that will assure that design will go live. In this talk, I’ll cover key skills every UX practitioner should know.
The techniques I’ll teach are based on a combination of Nonviolent Communication, John Kotter’s Buy In, FBI negotiation techniques, and from real life in the Silicon Valley.
Attendees will learn:
How to build consensus
How to argue and listen effectively
How to stay zen when the situation gets hot
How to get buy in
How to ask for what you need
While designers historically have shrunk away from selling, It’s not gross or ugly to ask for what you need to get the job done right. If designers want a place at the table, they will have to ask for it.
Working with Story
Working with Story
Using Storytelling to Create Empathy and Communicate Value
Half Day Workshop. Can be full day, or talk.
Are you making arguments with cold hard facts and failing? Have you heard that story is a powerful way to win friends and influence people, but don’t know where to start? Do you love story, but don’t understand how it has anything to do with your work?
Stories fuel our lives. They hold the power to transform listeners; to take listeners on a journey that changes how they think, feel or act. This interactive session covers the variety of roles story can play in the design process, from building empathy to users, sequencing product roadmaps, and bring a vision to stakeholders.
We will cover
How story affects the brain, making it a powerful tool to create engagement.
Decoding the architecture of effective stories, used by best selling fiction and tv writers, so you can use it to more effective at work.
Applying story to communication, so your arguments are more persuasive.
Applying story to your work, to both create empathy and design more meaningful experiences.
We’ll also create our own stories and share them. Come prepared with pen, paper and a playful attitude.
Schedule Now for Your Project – Limited Availability
Christina Wodtke is booking consulting clients on a rolling basis. She has limited availability for speaking and workshop engagements but would love to hear from you about your event.