Posts by Christina

The Tale of the Two Bakeries: A Business Fable

The Tale of the Two Bakeries: A Business Fable

In the small town of Glenhaven, there were two bakeries. At the north end was Whisk & Whittle, a beloved...

The Importance of Giving Feedback Early: Don’t Let Resentment Fester

The Importance of Giving Feedback Early: Don’t Let Resentment Fester

Giving feedback can be uncomfortable. But holding back and letting small frustrations simmer is far worse. When we don’t address...

Getting Started with Outcome Thinking

Getting Started with Outcome Thinking

One of the biggest challenges people face when adopting OKRs (Objectives and Key Results) is shifting from output thinking to...

Switcheroo for Practicing Difficult Conversations

Switcheroo for Practicing Difficult Conversations

A great role-playing exercise for practicing difficult conversations is The Switcheroo, which helps participants step into different perspectives and build...

What Does Good Look Like?

What Does Good Look Like?

One of my favorite teaching tricks is having students create their own rubrics for projects. At work, you’re never given...

Building a Product Management Class

Building a Product Management Class

When I set out to create a course on product management three years ago, I knew it would be challenging....

Why We Struggle to Get Things Done: Five Common Pitfalls

Why We Struggle to Get Things Done: Five Common Pitfalls

We all have things we want to achieve—whether it’s personal goals like getting fit or professional milestones like growing a...

Five Effective Ways to Quiet a Room After a Workshop Exercise

Five Effective Ways to Quiet a Room After a Workshop Exercise

Getting a room of workshop participants or students to settle down after a lively exercise can be tricky. But with...

The Easiest Way to Start Working with OKRs

The Easiest Way to Start Working with OKRs

If you’ve ever found yourself knee-deep in a project and wondering, “What the hell are we really trying to do...

What You Want isn’t Always What You Want

What You Want isn’t Always What You Want

I was sitting on a patio with two of my dearest friends, polishing off a second bottle of wine, when...

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